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The casino experienced recognized the particular coupons yet later on refused in order to pay out mr o casino free spins the winnings, restricted the particular gamer’s entry to coupon codes, and confiscated their profits. We experienced arrived at out there to be able to the particular player with respect to a lot more info to better know the situation and expanded the reply time by Seven times. However, credited to the absence associated with reply from the particular gamer, we got in order to reject the complaint. We were unable to move forward with typically the investigation or offer potential remedies with out the gamer’s input. Presently There got already been no before warning announcement concerning requiring to end up being in a position to down payment to declare winnings. The complaint was in the end turned down credited in order to the participant’s shortage associated with reply in buy to inquiries through typically the Complaints Staff, which often averted further exploration directly into typically the problem.

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• The documents have been at some point validated, in inclusion to he reported of which he was waiting to end upwards being capable to become paid.
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